honda 250 ex clutch

We bought a new 2007 Honda 250ex.  After about 5 hours of riding it, the clutch went out.  Perhaps from my son riding it too hard or perhaps a manufacturing defect.  The dealer agreed to fix it under the warranty.  We had it back and road it less than 2 hours and the clutch went again.  It would not go into grear at all.  We took it back to the dealer who said it's not covered under warranty because it was glazed and black.  We decided to take it to another person to fix it.  When we picked up the quad, it was running perfectly fine; went into every gear without any problems.  The manager at the dealership said he, "turned the clutch around so it would work."  He said it would work only temporarily.  
Has anyone heard of turning a clutch around to make it work?  Or did the dealer mess it up the first time?  

yeah but the clutches wear out much faster.

if the clutches we burned and black then it would have done really no good to turn them around.

check with rjatv.com and buy a better than stock clutch set for less.  
Keep it RUBBER SIDE DOWN!!